Why Does Aavas Financiers Call from 140 & 1600 Series Numbers?

A call from an unfamiliar number can sometimes make you wonder, “Is this spam?"

If you receive a call from a number beginning with 140 or 1600 and the caller identifies themselves as from Aavas Financiers Limited, it is usually because we are trying to connect with you about a home loan opportunity, a service-related communication, or support for your homeownership journey.

At Aavas Financiers, we connect with customers and prospective customers through designated number series prescribed under the applicable regulatory framework. These calls may be related to promotional outreach or service communication, depending on the nature of the interaction.

But beyond the numbers and regulations, there is a more meaningful reason for these conversations.

We call because a conversation today could help someone take a step closer to owning their dream home.

Why Does Aavas Financiers Call from 140 and 1600 Series Numbers?

Buying or building a home is one of life's most important milestones. For many families, understanding their home loan options is the first step towards turning homeownership into reality.

To support this journey, Aavas Financiers reaches out to customers and prospective customers to share information about home loans, financing solutions, eligibility, application processes, and relevant service updates. As part of this outreach, we use designated number series in accordance with the applicable regulatory framework.

Understanding these number series can help you identify the purpose of the call.

What Does a 1600 Series Call Mean?

If you receive a call from an Aavas number starting with 1600, please note that it is a service or transactional communication initiated only after obtaining your consent, in accordance with the applicable regulatory guidelines. The 1600 series is earmarked for service and transactional calls by regulated financial entities, helping customers identify important communication more easily. [trai.gov.in], [scconline.com]

Such calls may relate to:
•    Customer servicing and support
•    Application or loan-related updates
•    Information relevant to existing customer relationships
•    Other service communications permitted under the regulatory framework
•    EMI updates, Payment, & Collection.

What is consent?

Consent means any voluntary permission given by the customer to the sender to receive commercial communication related to specific purpose, product or service.

What About Calls from 140 Series Numbers?

The 140 series is designated for promotional communication. These calls are used to inform prospective customers about home loan products, offers, financing opportunities, and other relevant business communication. [trai.gov.in], [scconline.com]

Promotional calls from 140 series numbers are made in accordance with applicable regulatory frameworks. Customers can manage their preferences for receiving promotional communication through the relevant Do Not Disturb (DND) mechanisms. [scconline.com]

So, the next time you see a call beginning with 140 or 1600, there is no need to automatically assume it is spam.

How Can You Identify a Genuine Aavas Call?

Aavas Financiers follows applicable regulatory requirements for customer communication. Our representatives may contact you to:

•    Provide information about home loan products
•    Assist with loan-related queries
•    Share updates related to your existing relationship with Aavas
•    Help you understand financing options suited to your needs.

If you are ever unsure about a communication, you can verify it through Aavas Financiers' official customer service channels.
So, the next time you receive an Aavas call beginning with 140 or 1600, don't dismiss it immediately.
It might be the first step towards turning your dream home into a reality.

Disclaimer: This article is intended solely for informational purposes. Any interest rates, ratios, or values referenced are indicative in nature and do not constitute a guarantee. Interest rates and loan terms are subject to change and may vary based on individual eligibility, internal assessments, and the prevailing policies of Aavas Financiers Ltd.

Comments: